Is your JBL speaker connected to the source device but not giving any sound? If you are also using JBL Flip 5, Flip 6, Charge 4, Charge 5, Clip 4, or any other model of JBL and facing this issue then you are at the right place.
Today, I’ll guide you step by step to get rid of this problem and make your speaker work back like before.
The problem starts usually with an incorrect setting or a glitch in the system. Whatever it is, the process to solve it is discussed below in detail.
What are the causes of no sound in the JBL speaker?
The main reasons why you get no sound even if your JBL speaker is connected to the source device are discussed below:
- Incorrect output setting in the source device
- Volume turned to zero on either device
- A temporary glitch
- Outdated firmware
How to Fix “no sound when connected” in JBL speakers?
Here is a step-by-step guide to fix your JBL speaker (whatever model you may have) if it gives no sound when connected to your mobile, tab, laptop, computer, etc through a wired or wireless connection.
Check the Volume
Sometimes you forget to turn up the volume while checking on other things when there is no sound. If the volume is set to zero on either the JBL speaker or source device there will be no sound even if everything else is fine.
So, as a first step to solve the problem, check and raise the volume on both the JBL speaker and the device it is connected to.
Check sound output settings on the source device
On your source device, check which device is selected for audio output. If you see built-in speakers or any other device as source of audio output, change it to your JBL speaker. Your JBL speaker must be connected properly otherwise it will not show there.
Also, ensure that your JBL speaker is the only device connected to the source device so that sound comes out from JBL speakers.
For example, if your JBL speaker is connected to your laptop through Bluetooth and you encounter the issue of getting no sound even when connected, go to sound settings and select JBL speaker as audio output. In case, you also have connected laptop speakers through AUX, just remove them and test your JBL speakers.
If this does not solve the problem, you can also connect your JBL speaker to another source to see if you get the sound. It will highlight if the source device is a problem or not.
Restart both devices
Sometimes restarting solves the problem. All you have to do is restart the JBL speaker and the source device and re-connect them. If there was a connection error or the connection was stuck from either side, it will fix the problem.
Fix any temporary glitch
If there is a temporary glitch or some settings have been changed that you are not aware of it’s essential to reset the settings to solve the issue.
You can go for a hard reset on your JBL speaker. To do this, search on Google with your model to check the method of reset. You can also visit the JBL site to know the reset method of your JBL speaker.
You don’t need to reset your source device as it will not be easy. For example, if your JBL speaker is connected to your mobile phone, you will have a lot of data in your phone and important settings, and resetting it may not be possible at that time. Instead, you can reset only your JBL speaker and test it with your source device. If it does not work, change the source device as mentioned in the second step.
Technical Support
If none of the above solutions work for you, check your speaker for any physical damage that is blocking the sound. You can also check the warranty of your speaker and if it is available, contact JBL support. They may replace the speaker or advise you on repair options.
You can also read our comprehensive guide on JBL Flip 6 not turning on or charging.
Final Thoughts
I told you 4 easy solutions to fix your JBL speaker if it gives no sound when connected. If none of these work, you will need the 5th solution that is not so easy but has the last chance to fix your problem. However, I hope your speaker will be fixed in the first four solutions and you will be enjoying a great sound coming from your JBL speakers after reading this article. Please do let me know in the comments section about your experience.
I’ve been an Audiophile since childhood. I specialize in troubleshooting speakers for any technical problem and I can help you choose the sound system that best matches your preferences. Stay tuned and continue reading my posts.